Toolijooa Environmental Restoration

Toolijooa is a specialist environmental restoration company operating across New South Wales and Queensland. We restore native bushland, manage invasive species, and work with government and private clients to protect Australia's unique ecosystems.

This onboarding page contains everything you need to know before your first day. Please read each section carefully and complete the acknowledgement form at the bottom.

ISO 45001

WHS Management

25+ Years

Industry Experience

ISO 14001

Enviro Management

NSW & QLD

Operating Regions

Read all section on this page

Download both information statements

Read all policies and acknowledge in MYOB

Book your audiometric test (Actevate)

Complete the acknowledgement form

Your Employment

Key terms and conditions of your employment with Toolijooa

Letter of Appointment

Your Letter of Appointment sets out the specific terms of your employment including your position, pay rate, employment type, and start date. Please read it carefully and retain a copy.

National Employment Standards (NES)

The NES are 11 minimum employment entitlements that apply to all employees under the Fair Work Act 2009. These include minimum hours, leave entitlements, notice periods, and more. The Fair Work Information Statement (downloadable below) outlines your NES rights.

Permanent Employees

Personal/carer's leave: 10 days per year (full-time), pro-rated for part-time Long service leave as per NSW legislation Parental leave as per the NES

Casual Employees

Employed on an as-needed basis — no guaranteed hours Receive a 25% casual loading in lieu of leave entitlements Eligible to request conversion to permanent after 6 months of regular work Please read the Casual Employment Information Statement

Hours of Work

Standard working hours: 7:00 am – 3:30 pm

Rosters are emailed out weekly on a Friday afternoon

Actual hours may vary depending on project requirements. Your Supervisor will advise you of any variations.

Rain Days & Wet Weather

If work cannot proceed due to wet weather:

Your Supervisor will contact you as early as possible
Casual employees: no pay if work is cancelled before starting
If work commences and is then cancelled due to rain: minimum 3 hours pay applies
Any work in excess of 3 hours is paid at normal rates

Applicable Award

Employment at Toolijooa is governed by the Gardening and Landscaping Services Award 2020. This award sets minimum pay rates, allowances, and conditions. Your Letter of Appointment will specify your classification level.

Performance Checks

All new employees serve a performance check period of 6 months. Check-ins happen at these intervals:

Rosters & Availability

Rosters are prepared in advance. You are required to:

Advise your Supervisor of any unavailability as early as possible
Provide a minimum of 2 weeks notice for planned leave
Be contactable during rostered hours

Availability Changes

If your availability changes, notify your Project Manager immediately. Last-minute cancellations affect the whole crew and our clients.

Workers Compensation

Toolijooa maintains Workers Compensation insurance for all employees.

If injured at work, report it to your Supervisor or Manager immediately
Complete the necessary documentation as soon as possible
Workers Compensation Insurer: iCare NSW, Workcover QLD

Return to Work Coordinator: Candice McLintock — HR Manager

Pay & Leave

How and when you are paid, and your leave entitlements.

Wages & Payroll

Wages are paid fortnightly by direct debit
You will receive an email to log in to MYOB to view your payslips
Pay rates are set by the Gardening and Landscaping Services Award 2020
Your specific rate is detailed in your Letter of Appointment

Annual Leave (Permanent Staff)

Permanent staff are entitled to paid annual leave as per the National Employment Standards (NES):

4 weeks per year for full-time employees
Pro-rated for part-time employees based on ordinary hours
Leave must be approved in advance by your Manager
Leave loading may apply as per the Award

Superannuation

Toolijooa pays a superannuation levy of 12% of your wages
Super is paid into your nominated fund each payday (fortnight)
You may nominate your preferred super fund — otherwise the default fund applies

Personal / Carer's Leave

As per the National Employment Standards (NES):

10 days paid personal/carer's leave per year (perm full-time)
Pro-rated for part-time employees
Casual employees are not entitled to paid personal leave
A medical certificate may be required for absences of 3 or more consecutive days
Notify your Supervisor as early as possible if you are unable to attend work

Equipment, Clothing & Tools

What Toolijooa provides and your responsibilities for care and maintenance.

Getting Your Uniform & Tools

Your Project Manager or Project Officer will be in contact to organise your work uniform and tool pickup before you start. If you haven't heard from them within a few days of your start date, reach out to your Manager directly.

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PO BOX 406, MONA VALE NSW 1660 | Head Office: 02 9986 1859

Toolijooa Pty Ltd: ABN 64 095 536 388 | Toolijooa QLD Pty Ltd: ABN 21 648 459 616 |